We got this through email:

Project Manager: Online/Blog Community Experience
Local Washington Candidates Only

Please no Sub Contracting Company responses at this time. Thank You.

Are you looking for an opportunity to be involved in the biggest and most exciting Beta of the year? Are you a great listener who is passionate about customers?

A brand new product from our client, a Redmond Based Software company is preparing to publicly announce and operate a huge beta program leading up to release.

We are looking for a passionate, articulate and driven Program Manager to help process the incoming feedback and drive critical change back into the product. You will help ensure that beta customers have a fantastic end to end experience during the beta program – from hearing about the beta, signing up, giving feedback, receiving support all the way through to getting a release version of the product.

Our Beta PM will own the following:

Manage customer signup process to ensure that Beta Testers have a great experience signing up for the beta and installing our product.

Communicate status on signup and adoption back to the feature team, operations and marketing.

Help translate incoming feedback into actionable change.

Actively participate in the beta community – really understand their comments and concerns and help the beta customers feel that their feedback is valued.

Develop and drive specific scenarios with Beta Testers to ensure that all parts of the product are seen by customers.

Project Goals:
The team needs this person to come in and manage the sign-up process, hear about the challenges (positives/negatives, etc.) all working to give the end user a great experience.

Gather the feedback and push the Product Team, Marketing, etc. on behalf of the consumer.

As the Beta is fine tuned and working toward the major release, they will work a lot closer with Marketing/PSS, etc. to drive the feedback from communication to help make the product better.

They are looking for this PM to be the “voice of the community”. This person needs to understand the consumer’s pain points, what they like/don’t like, etc. and drive feedback to the product and marketing groups, etc.

About Our Client:
The Software Giant, a well known Software Development Manufacturer, headquartered in Redmond, Washington, is committed to the long term mission of helping their customers realize their full potential. They are motivated and inspired every day by how their customers use their software to find creative
solutions to business problems, develop breakthrough ideas and stay connected to what’s most important to them.

This is an estimated 3-12 month contract position, through Volt Technical Resources - a division of a Fortune 1000 publicly traded Staffing Industry Leader, which is headquartered in Redmond, Washington. We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support most of the top rated IT companies in the Pacific Northwest.

Requirements:

Please rest assured that if your resume matches what is reflected in this job posting, you should be receiving a phone call from a Volt Recruiter to discuss this position with you.

Required Skills for this position includes the following:

MUST HAVE experience with the following:

Customer Focus - Ability to be the voice of the customer.

Online - Blog Community experience - (PM in a blog space or external facing product) - sample companies/groups that will have similar experience: ladybug, msdn, managed blogs, chat sessions.

Cross - Groups collaboration.

Special Instructions to begin the process:

Please email your resume to Volt at: redmond0217@volt.com and it will be expedited to the Recruiter assigned to this position, to readily discuss this job with you!

Please use the entire job posting number in your subject line to ensure it gets routed to the correct Recruiter: 300269-5864-12-219726

If you are able to include on the subject line the website where you saw this posting, this would be great!

For further correspondence regarding this posting, please contact the Recruiter via E-mail ONLY, using the email address listed on this posting and please include the entire job number in the subject line.

Please No Phone Calls for this position.

Our Recruiter will initiate a phone call to you and give you immediate consideration should your resume meet the job requirements.

Thank you for your attention to these details!

Volt has a talented and upbeat staffing team focused on the quality of your career.

Volt is a world leader in the staffing industry, boasting over 50 years of experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contract positions and offer our contractors competitive pay and benefits, as well as education programs and re-deployment assistance.

Volt Information Sciences, Inc. is our parent company and is a publicly owned corporation. Stock is traded over-the-counter and is quoted on the NYSE. To learn more about Volt Information Sciences, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace.